Careers At
YOA Insurance
Brokers
Careers at
YOA Insurance Brokers
Leadership
Our leadership share a common focus to find innovative ways to better serve our customers. Meet our directors, who set the strategic direction for the business.
WANT TO WORK WITH US?
Working at YOAIB is so much more than just a job.
A career at YOA Insurance Brokers (YOAIB) will essentially build your knowledge in risk management for both businesses and personal lives. Joining the team of experts will provide the opportunity to learn, teach and expand.
WANT TO WORK WITH US?
Working at YOAIB will teach you so many things
Our YOA Academy ensures that even non-insurance people are taught. Via our international affiliations, you will be exposed to global practices of managing risk. Working with YOA will give you the satisfaction of solving clients issues.
Departmental Vacancies
We encourage applicants to send unsolicited applications as we
appraise them and consider them for the future.
Open Vacancies
Lagos,Nigeria
Job Title:
IT Support Officer
Job Summary
Responsible for providing business support for the activities in the team
Location:
Lagos
Salary:
Very Attractive
Apply to:
Closing:
Friday 24 April 2026
Key Performance Areas
- Hardware & Software Deployment: Installing, configuring, and maintaining workstations and peripheral devices within a networked environment.
- Connectivity Management: Diagnosing and resolving basic connectivity issues across LAN, WAN, and Wi-Fi infrastructures to ensure seamless inter-system communication.
- End-User Troubleshooting: Providing timely hardware and software support, utilizing analytical thinking to resolve diverse technical incidents for
staff.
- Identity & Access Management: Managing user accounts, email configurations (M365/Exchange),
and directory permissions while adhering to security protocols.
- Network Maintenance: Configuration and basic troubleshooting of network hardware, including routers, switches, and network printers.
- Performance Monitoring: Monitoring of network health and system performance to identify potential outages and assist in rapid service restoration.
- Project Assistance: Providing support in the project management lifecycle using Agile or Waterfall to deliver IT initiatives and system upgrades.
- Continuous Improvement: Assisting with the testing and deployment of custom organizational applications and workflow optimizations.
- Inventory Control: Diligently manage IT assets, including the tracking, auditing, and documentation of all hardware and software licenses.
- Administrative Compliance: Maintaining accurate technical documentation, manuals, and Standard Operating Procedures (SOPs) for the IT department.
Functional Competencies
- Strong problem-solving and troubleshooting skills.
- Familiarity with software development.
- Computer hardware knowledge (desktops, laptops, printers)
- Basic networking concepts (LAN, Wi-Fi, VPN)
- Antivirus/endpoint security awareness.
Behavioral Competences
- Attention to detail and respect for confidentiality
- Ability to work well with others and provide customer-focused support.
- Willingness to learn and adapt to new technologies
- Good verbal and written communication skills.
- Willingness to learn and take feedback
Qualification:
- Bachelor’s degree/ HND in Information Technology, Computer Science, or related field preferred.
- 2-3 years of experience in a similar capacity